Connection Card Pro Help & Documentation

Adding People To Your Events

Admin-Created Registrations and Confirmation Emails
This addresses a common expectation gap: public registrations send confirmation emails automatically, while admin-created registrations do not.

Cancelling an Event Registration and Issuing a Refund
This should be the main doc users find when they ask, “How do I cancel someone’s event registration?” It should clearly explain the cancellation modal and refund options.

Creating Manual Event Registrations as an Admin
Admin users can manually create event registrations from the admin area and can make exceptions to certain rules or dates.

Editing a Registration
Admin users can make changes to a registration to add/remove participants or other changes.

Event Income Reports

Event Roster

Managing Registrations
How to view and manage registrations you've received for an event.

Removing One Participant from a Registration
This addresses the recurring “one child/person is no longer attending, but the rest of the family still is” issue. It should prevent users from cancelling/refunding the entire registration by mistake.

Suspending Event Registrations
How to temporarily or permanently suspend new registrations.

To View an Event Registration List

Using the Events List
Learn how to use the Events List to manage upcoming and past events, registrations, performances, seating, sharing, reports and event-specific bulk actions.