Connection Card Pro Help & Documentation

Editing Registrations

Making changes to a registration is easy with Connection Card Pro. After a registration has been received, as an admin user, you can:

• Add/Remove participants from the registration
• Reassign a particpant's seats
• Move a participant to a different event or performance
• Cancel a Registration or a Payment Plan
• Add custom data directly to the registration

In addition to these changes, you can also record manual payments, refunds or discounts and record that waivers have been received. See Managing Registrations for more information on those items.

How to Edit a Registration

• Go to the Events menu.
• Click on View Events (or access the Registrations page directly by clicking on the event's name in the Events menu if its visible).
• In the list of events, find the event and click on Registrations to view all registrations.
• Click the dropdown menu for the registration you wish to edit and click on Edit Registration. (Alternatively, if you are already viewing the registration, at the top under Admin Tools, click on More Actions and choose Edit.

Editing / Removing Participants

Once editing a registration, you'll see an edit button and a seat button next to the name of the event.

You'll also see an edit and a remove button next to each participant.

Clicking the Edit button next to the event will allow you to move all participants to a different event or performance. You can also change seats (if applicable) by clicking on the seat button.

Clicking on the Edit button next to a single participant will allow you to move only that participant to a different event or performance while keeping them on the same registration.

When removing a participant, the total price for the registration will be automatically recalculated. If a payment plan is being used, the amount still owed will be updated to prevent the registrant from overpaying.