Privacy and Data Security PolicyYour privacy is important to Connection Card Pro. Connection Card Pro is a service by Connection Card Pro, Inc. For general inquiries, you may contact us at:
Connection Card Pro, Inc.
PO Box 13285
Chandler, AZ 85248
or in Canada, contact:
Real Bean Entertainment
Attn: Connection Card Pro
260-22529 Lougheed Hwy
Maple Ridge, BC V2X 0T5
This privacy statement provides information about the personal information which is collected by Connection Card Pro and within the Connection Card Pro service and how that information is used.
What is Connection Card Pro?Connection Card Pro is a service offered to organizations to use within their organization for attendance records, contacts, visitor records, event management and other membership data useful to the administration of their organization. Connection Card, Inc. collects little to no personal information about the majority of users. Each organization using Connection Card Pro may collect personal and identifiable information about their members and visitors. This information is used solely by that organization in the administration and management of their services and activities. Connection Card Pro does not use any personal information collected by client organizations and the information is only used for fulfilling contractual obligations to the client. Each organization using Connection Card Pro is responsible for following any and all applicable privacy and information laws and regulations.
Depending on how you use Connection Card Pro, different types of personal information may be collected and used in different ways.
Regardless, we will never sell, trade, barter or share your personal contact information and personal identifiable information and will not use it outside of what is necessary to provide service through Connection Card Pro.
Data Storage:All Data stored with Connection Card Pro through our web site(s) and mobile apps is stored securely in a secure data center in California, United States. Connection Card Pro follows strict PCI DSS protocols for data security. All data is transmitted in a secure and encrypted format using Secure Socket Layer technology (SSL). All data is stored and processed directly by Connection Card Pro on 's Servers. We do not outsource data processing to third parties. Only key internal personnel have limited access to data storage only when required for diagnostic, troubleshooting and other development needs. Most internal personnel do not have access to stored data. All sensitive data is stored in a proprietary encoded format.
Web Site VisitorsFor anyone visiting this web site without filling out forms or registering for services or features, each visit to our web site is logged for internal statistical and debugging purposes only. The IP Address of the Internet Service Provider which you are connected to the internet through, the date and time of visit, and a small amount of browser information is stored in a secured format which becomes anonymized and is no longer traceable to an individual. This information does not connect us directly to you or your location and is used internally for visitor traffic reports and for site improvement only. By knowing which browsers and operating systems most often visit this site, we're able to greatly improve the site's functionality. No personal identifiable information is collected about you unless you have provided it. Any information which you chose to provide on a form or in any other way may also be stored for internal and statistical purposes. This information is never sold.
Organizations using Connection Card ProWhen your organization has created an account to use Connection Card Pro, the following privacy and data security policies apply:
There are two ways that data can be input, uploaded or stored by Connection Card Pro:
1) Data Collected by Connection Card Pro
Connection Card Pro may collect data on organizations who have created an account to use Connection Card Pro and on any administrative users that an authorized user has added to their organization's account and granted administrative permissions to. This data is collected through the administrative user entering or uploading the requested data. This information is used by Connection Card Pro to manage your account, provide customer support and technical assistance, for statistical and reporting purposes, and to better serve your organization and authorized users. This information is never sold, traded or shared with any other entity.
2) Personal Information about Members, Contacts, Prospects, Visitors which is input or uploaded by an administrative user, or which is collected through a form filled out directly by the end-user or contact (such as event registration or digital guest card):
This information belongs to the client organization and is stored on behalf of the client organization. This information is only accessible by client organization and not by any other account or organization. This information may also be accessed temporarily by a limited number of our staff only when required for providing assistance to the client organization or fixing technical issues. Connection Card Pro never uses this information outside of providing assistance to your organization or fixing technical issues, and never sells, trades, or shares this information.
Personal Information Collected:
Our site and app may collect and use the following personal information:
This includes information about your organization or entity which you are associated with and information about how your organization uses Connection Card Pro.
- Information about your use of the site and app;
- Information that you provide upon registration;
- Information about transactions or activities carried out over this site or app;
- Information that you provide for the purpose of subscribing to the site and app services; and
- Any other information that you send to Connection Card, Inc.
Using Personal Information:
Connection Card, Inc. may use your personal information to:
- Administer this site and app;
- Personalize this site and app for you;
- Enable your access to and use of this site, app and services;
- Send to you or supply to you products or services that you purchase or request;
- Send to you statements or invoices for the services you've requested or subscribed to;
- Contact you with periodic updates or marketing information; and
- Send to you information regarding your Connection Card Pro account.
Your Personal Information is never...
Connection Card, Inc. will not sell your personal information to anyone and will not make your personal information available to any entity outside of the use of the Connection Card Pro service as per the terms of the service. Your personal information will not be publicly posted or made available on any publicly accessed page.
Information about your Organization
Within Connection Card Pro, you are able to share public links to event registration, online giving, digital guest cards, custom forms, and other customizable publicly available pages. When an authorized user of your organization's account enters or uploads information about your organization for this purpose, this information becomes publicly available and can be accessed based on the settings that you've chosen within your organization's account. This may include your organization's name, mailing address or street address of venue, phone numbers, web sites, email addresses, social media handles and links, and other information about your organization which you chose to make publicly available or include in a publicly accessible page.
Members/Visitors of Organizations using Connection Card ProContacts associated with the organizations that use Connection Card Pro include members, visitors, guests or other contacts; individuals who give online to a client organization; individuals who register online for an event, class, membership or other; individuals who create a personal hub account with a client organization; and individuals who complete an online form, application, survey, digital guest card, or any other form on any other page hosted by Connection Card Pro and associated with the client organization.
These contacts and the information they enter becomes part of the associated organization's account, and is stored by Connection Card Pro on behalf of that organization. Connection Card, Inc. and Connection Card Pro do not use, sell or share this information. We keep the information secure in a secured, encoded or encrypted format and all data is transferred using secure methods and Secure Socket Layer (SSL) technology. The associated organization is responsible for the privacy and protection of this data and their own privacy and data security policies apply.
For these types of users:
Personal Information Collected: Connection Card Pro may collect and use the following kinds of personal information:
Using Personal Information:
- Information about your use of the site or app;
- Information that you provide when registering with the site or app;
- Information that you provide when answering surveys or polls;
- Information that you provided to the organization or entity at which you registered;
- Information about transactions or activities carried out over this site or app;
- Information that you provide for the purpose of subscribing any services offered by the site or app;
- Any other information that you send to Connection Card, Inc. via any of our sites.
Connection Card Pro, Inc. may use your personal information to:
- Administer this web site;
- Personalize this website for you;
- Create statistical reports based on surveys or polls taken by a wide variety of users, containing no personal information or information connecting the statistics generated to any individual user;
- Enable your access to and use of the website services;
- Send to you or supply to you products or services that you purchase or request; and
- Send to you information regarding your Connection Card Pro account that you request.
Personal and identifiable information that you provide to any organization or entity which uses Connection Card Pro is not used by Connection Card Pro, Inc. for marketing, or any other purpose, other than troubleshooting site-related errors. Personal information is not published publicly on the internet or in any public medium. www.ConnectionCard.net is NOT a social networking site and does NOT post information about card holding users or any other users publicly.
Your Personal Information is never...
Connection Card Pro, Inc. will not sell your personal information to anyone and will not make your personal information available to any entity outside of the use of the Connection Card Pro service as per the terms of the service. Your personal information will not be publicly posted or made available on any publicly accessed page of ConnectionCard.net or any other web site.
The information collected for internal logging and statistical purposes disclosed in the "Passing Visitor" section is also collected and applicable to all users of this site and service.
Connection Card Pro, Inc. reserves the right to sell, distribute or otherwise make available anonymized statistical or demographic data which has been derived by your use of Connection Card Pro or derived by any information provided to Connection Card Pro by any user or by any organization using Connection Card Pro. This includes any information stored by any organization using Connection Card Pro. This however only applies to data that has been so far removed from any individual so as to make it impossible to identify any individual, and information which has also been generalized in a large group of people, solely for the purposes of providing anonymized statistical data or generalized demographics data.
For example, when a gender is associated with a user, first names of thousands of individuals may be pooled together to create an algorithm which will make a best guess of a user's gender based on first name. This type of data has been anonymized and generalized in such a way that it is so far removed from any individual that it would be impossible to identify any individual using this data.
As another example, Connection Card Pro may form demographic data based on hundreds or thousands of churches and the percentages of age ranges which are represented in those churches. This information has also been so far removed from any individual so as to make it impossible to identify any individual.
Third Party Services:
Any organization which has subscribed to the Connection Card Pro Camp Facility Packages and associated services has the option to enable a public camp profile feature. If enabled, in addition to the privacy policies above, information about your camp facility will be publicly made available on ConnectionCard.net and other associated and affiliated web sites. The information which is publicly made available can be changed, altered, or removed by your organization's administrators at any time and includes ONLY the information which you specifically provide for the purpose of the online public profile. Your contact information used when registering for Connection Card Pro services is NOT automatically used for your public profile, and is only used if you re-enter the same information on the public profile page. This does not in any way make the names or personal information of any campers publicly available.
Quotes and Testimonials:
Quotes and Testimonials provided to ConnectionCard.net explicitly for the purpose of providing a quote or testimonial about the Connection Card Pro services which originate from paying/subscribing users of the Connection Card Pro system and services who have reached the age of majority in their country of residence may be posted publicly on ConnectionCard.net or other associated web sites along with the name and city, state/province, and/or country of the user and/or the name of the organization which is represented by this user.
Use of your Connection Card Pro at a Connection Card Pro enabled facility:
When using your Connection Card Pro at a Connection Card Pro enabled facility, your information is securely stored and protected and may only be viewed by the group or organization which you gave your information to upon registration of your Connection Card Pro. This data may, with your express authorization by entering a PIN or Password which you created or provided, only be transferred to other Connection Card Pro enabled groups or organizations when you physically present your Connection Card Pro to sign-in or visit that group and correctly enter your PIN or Password. If no PIN or Password is stored, information may not be transferred to any other groups or organizations. This is a completely optional feature which requires positive affirmative action before any information is transferred. However, your first and last name will always be visible to any Connection Card Pro enabled organization where you present your card. No personal information is stored physically on your card, whether in readable form or encoded as a barcode or magstripe or any other technology. The only information encoded on your physical card is your card ID number and other identifying numbers which help Connection Card Pro to determine the authenticity of the card. If a card is lost or stolen, there is no personal information which can be gained from the card without access to a Connection Card Pro enabled organization's administrative account, and if not the same organization where your card was registered, still requires your password or PIN. When, with your authorization, information is transferred to another Connection Card Pro enabled organization, only the information which that group normally requires upon registration is transferred, and you will be alerted as to which information is being transferred. For example, if you register your Connection Card Pro with Youth Group A and over time, through registration or other events and activities, Youth Group A acquires your name, phone number, birthday, cell phone, e-mail address, and mailing address. Later on, you visit Youth Group B and swipe your Connection Card Pro. Since Youth Group B only requests your name, e-mail address, and phone number when registerring, only those pieces of information will be transferred after you've confirmed your identity. When attending a Connection Card Pro enabled camp, the camp facility will only have access to information required for the safety, security, and liability of camp facilities and campers during the time that you are physically present at the camp facility.
When registering a Connection Card Pro at any Connection Card Pro enabled facility, no information is registered by the actual card holder, all information is entered and stored by authorized users of the Connection Card Pro service. Each group holds authorization to authorize users as per their own standards and policies. Each group may require different type of personal information for the service they provide and for liability purposes to maintain a safe and secure environment.
Each Connection Card Pro enabled facility is operated independently of ConnectionCard.net and Connection Card Pro, Inc. and has no affiliation with or connection to ConnectionCard.net or Connection Card Pro, Inc. Each group is simply a subscribing user paying for the services we provide. Each organization is responsible for the privacy and protection of their own members, visitors, and users.
When registering for a Connection Card Pro at any Connection Card Pro enabled facility, depending on the settings which that facility has enabled, your e-mail address may be used to send you a one-time e-mail containing an activation code enabling you to create a password for use with ConnectionCard.net. This e-mail will not be resent unless requested by you at the originating Connection Card Pro enabled facility. Each group has their own policies regarding the use of your e-mail address, mailing address, and other personal information. You should consult with the organization you are visiting regarding their policies prior to giving your personal information to them.
Information entered by users may be changed or removed by the user at any time either through the online web interface (if applicable) or by contacting Connection Card Pro, Inc. and requesting that the information be removed and/or deleted from our servers. However, Connection Card Pro, Inc. is unable to remove information about any user which has been collected from a Connection Card Pro enabled facility, as this would be in violation of the service that we provide to those organizations and would violate our contractual obligations. Individuals wishing to have information removed from the system which was collected at a Connection Card Pro enabled facility will need to contact that facility directly. Each individual and indepedent facility may have their own policies regarding the removal of information, which may include but is not limited to inactivating a Connection Card Pro or limiting, restricting, or denying access to their facility. These facilities are paying for the online administrative and database services that we provide and we therefore are not able to interfere in the operation and integrity of their database and stored information without their express permission, hence why we are unable to remove any personal information which has been collected and stored by another organization. However, in the event that an organization is unwilling to comply with a request to remove information as per applicable laws and regulation, please contact Connection Card Pro, Inc. and we will enforce that the organization complies with applicable laws.
Privacy and Security of Data
Connection Card Pro, Inc. will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. Connection Card Pro, Inc. will store all of your personal information that you provide on its secure servers which are securely protected and may not be accessed without authorization. The servers that personal information are stored on have limited or no access to the internet and may not be accessed by outside parties. Our servers are protected by firewalls and other security measures. Personal information is encoded and encrypted using industry standards and/or proprietary technology.
Only administrative users associated with the organizations which your Connection Card Pro account is specifically connected to or originated from may access your personal information. Under the context of purely internal and administrative use, only select administrative users of ConnectionCard.net may have occassional access to your personal information for the purpose of improving, fixing, or altering the system, services, or solution provided or for purposes relating to law enforcement or national security, but, access to personal information by individuals who are not associated with the organization that your personal information has been provided to, including individuals who work for Connection Card Pro, have severly limited access to any personal information concerning any user. Precautions have been taken to protect your personal information against misuse and to limit access to your information.
Your personal information is securely encrypted/encoded using a proprietary method which is unique to ConnectionCard.net.
Credit Card Information
When you enter your credit card information to complete a purchase, all credit card information is processed securely through a secure connection. Credit Card information is not saved or stored on our servers. For customers who sign up for automatic billing, only an identifier is stored on our servers, in an encrypted manner. This identifier is sent to our credit card processor to bill your credit card. Your credit card number is not stored on our servers. Our credit card processor is PCI Compliant. This also applies to organizations who pay using PayPal. PayPal and other credit card processors and gateways have their own privacy policies.
Connection Card Pro, Inc., ConnectionCard.net and all employees, volunteers, associates, partners and affiliates will not be held liable or responsible for actions taken by any organization which operate a Connection Card Pro system or use any of the Connection Card Pro services. Connection Card Pro, Inc., and ConnectionCard.net do not claim any relationship or partnership with any such organizations. Those entities are simply paying to use services provided by ConnectionCard.net. They have entered into licensing agreements and are bound by terms which will protect your privacy.
Privacy of Children
In compliance with the Children Online Privacy Protection Act of 1998 of the United States, the following precautions have been taken:
Children at Connection Card Pro Enabled Facilities
Children, age 12 and under, may register for a Connection Card Pro at any Connection Card Pro enabled facility. However, children, age 12 and under, must have parental consent to give any personal information to the requesting organization. While it is always best for a parent to be present when a child is registering with a group, most groups will assume that if the child is present at their facility, they have parental consent to be there and therefore have parental consent to disclose personal information for the security and safety of the child. As per COPPA, Sec. 1302(2)(E)(ii) states that "The regulations shall provide that verifiable parental consent under paragraph (1)(A)(ii) is not required in the case of...the collection, use of dissemation of such information by the operator of a website or online service necessary...to take precautions against liability." It is therefore presumed that certain personal information about all attendees is required by all Connecion Card enabled facilities in order to protect against the organization's liability and for the safety and security of all attendees. Please note that children 12 and under are never allowed to enter the information themselves or use the ConnectionCard.net interface directly in a way which will result in entering personal information. For that reason, the personal information being entered at Connection Card Pro enabled facilities is outside of the scope of COPPA, but similar precautions have been and are being taken nonetheless for the protection of all children.
Personal Information about Children
The personal information collected at a Connection Card Pro enabled facility from children, age 12 and under, may only be accessed by the administrators or leaders of the organization where the child registered. Regardless of other scenarios, this information may not be transferred to any other Connection Card Pro enabled group, organization, or facility, without verifiable parental consent. Parental consent shall be verified by an adult leader of each facility, of which each facility shall be solely responsible for, and governed by their own policies.
Children Use of web site
Children, age 12 and under, will not receive an account activation e-mail from any Connection Card Pro enabled facility and will not be able to access their Connection Card Pro account using the Online Interface. Parents, however, may request access to a child's Connection Card Pro account in the Online Interface. Such access must be requested by a parent from the originating Connection Card Pro enabled facility. Once a parent has requested activation of an account, parents may grant their children consent to use the Connection Card Pro Online Interface for their account.
In order for any individual to create an online Connection Card Pro Web Account, that individual must first have a Connection Card Pro granted from one of the many Connection Card Pro enabled facilities. As stated above, outside of a parent requesting that a child's online interface access be enabled, children 12 and under are not eligible to create an online account for their Connection Card Pro. Please note that individuals never enter their own birthday on ConnectionCard.net, birthdays are entered by an authorized person at the facility which the Connection Card Pro is registered. ConnectionCard.net will automatically disallow any user who's birthday makes them 12 years of age or less, from accessing an online account.
Disclosure of Information to Law Enforcement:
Connection Card Pro, Inc. will maintain the security, privacy and integrity of all personal data stored on our servers and will only disclose information to a legitimate law enforcement agency when ordered by a court, presented with a search warrant, and when required by law to comply. When not required by law or when any court order or other demand is deemed to be illegal, Connection Card Pro, Inc. will take all precautions to protect your personal information from illegal search and seizure.
Use of Connection Card Pro, this service, this web site, and any other service or product associated with Connection Card Pro and/or Connection Card Pro, Inc. constitutes your understanding of and agreement to these terms. If you do not agree with these terms, please discountinue use of this service immediately.