For our help document for Check-In using the Service Counter Kiosk go here.
Connection Card Pro’s Check-In Kiosk makes it easy to check-in children and youth, and even adults! A Self-Check-In kiosk is good for Youth or Parents who can check-in on their own or for their children by either entering a phone number or swiping their Card. In the self-check-in mode your Top Toolbar menu will be hidden. Name tags and pick up tags can be printed automatically. The Kiosk Screen is the only screen people will see, keeping all of your organization’s personal and confidential information safe and inaccessible.
Prerequisites for 1st time Check-In of a Meeting/Event:
Make sure you have completed setting all your Kiosk Settings first for a more efficient check-in process! See our help doc on the Organization Wide and Department Kiosk Settings here!
Other Prerequisites that will streamline setting up your 1st Check-in Profile:
Set Meeting time if not set up yet in Manage > Meeting Times > Add New
Create Name Tag template if using name tags and pick up tags in Kiosk > Settings > Name Tag Templates
Set Credits if used in your organization in Groups > Departments > Gear button > Department Settings >Credits/Points settings
If this is for a Team event, set up your team first in Events > New Event
Tip: Set up a generic Admin and password for volunteers to use when signing into the kiosks for check-in, if you have a general email such as info@churchname or contact@churchname email. When setting up this generic Admin, you can select Kiosk Only for the User type. This generic admin email and password can be used at all check-in kiosks among your campus, or at multiple campus’s.
Check-In Using the Self-Check-In Kiosk
From the menu: Kiosk > Start Kiosk
Select the Department the people you are checking in have been assigned to and click “Check-In”.
Choose your Event and Date.
Choose your Check-In Profile previously set OR create a new profile if checking in people for the first time for this meeting/service by selecting “Create New Check-In Profile” and “Save these Settings”. Make sure to give this profile setting a name below!
If this is your first check-in for this meeting continue filling/selecting all necessary options here.
If Printing Name tags and/or Pick-Up slips, make sure to select what tag to print, and select a Name Tag template, and select your Printer.
Select “Start Self Check-in Kiosk” to start checking in.
Check-in – have people or students check themselves in with their phone number, or for youth you can use the visual check-in option.
To add a new person or family, type in your menu access code in the phone number line and click enter for top toolbar to appear. Click on Persons > New Person. See more information below on adding a new person or family.
The department you are currently checking in will be shown at the top. To change enter your menu access code on the phone line and click on Select Departments.
You can toggle your screen to full screen by clicking on F11 so your tab bar doesn’t show, but you will still have the Top Toolbar available.
To Exit out of the Self-Check-In Kiosk and go back into the Admin Area: In the phone number line, enter your Menu access code for the toolbar to appear at the top, click on Tools > Back to Admin Area and enter your Admin Password at the prompt to confirm your identity as an admin to exit and go into the Admin area.
When individuals are signed in through the check-in, they are also marked present for the selected attendance event, and it is recorded in their personal profile page!
To Change Settings in the Self-Check-In Kiosk
If you have more than one service on Sunday and would like to have your check-ins separated by service time, you can change that here!
Enter your Menu Access Code (1500) and Enter in the phone check in line for top menu to appear.
Click on “Check-In/Check-Out” from top menu
Click on Check-In Settings
Change Event Checking to your next service/event
Click on Start Self Check-In Kiosk at bottom of screen
Adding a New Family or New Person during Check-In from the Self-Check-In Kiosk
NOTE: If you have not set up and selected the information you want to collect when new people register through the kiosk yet, go to Groups > Departments > Gear button > Kiosk Settings for this department and select here what information you want to collect and what information is required. See our tutorial in Kiosk Settings- Individualized Department Kiosk Settings for more help here.
Type in your menu access code in the phone number line and click enter for top toolbar to appear. Click on Persons > New Person OR New Family.
Enter Family Position first for the person you are entering.
Enter First and last name, and all other information you selected in your Department Kiosk setting to obtain.
Grade: If you want to do yearly promotions by grade, make sure to select their current grade.
Add to Current Department: The current department screen you are in will be the department that comes up here. For example, if in the Children’s Department for Kids check-in, when adding a child make sure this is checked to add them to the child department for automatic attendance recording. When adding a Parent or guardian to the child, make sure to UNCHECK this box so they are not added to the child department.
Check-in this person to current meeting time: Make sure this is checked for the child if your department screen for checking in is the Children’s department, and make sure to UNCHECK this for Parents/Guardians, otherwise you will be checking them into the Children’s Department!
Next, select from the drop-down menu who you will be adding next from this family.
If you use Cards for check-in, click on the line and then swipe a new or temporary card for this student/child, otherwise skip this step.
If adding another family member click on Save & Continue OR If you have all the family entered, click on Save & Complete Family to go back to the Check-In screen.
Continue until all family members have been entered, remember to select their Family Position at the top of each person you are adding and checking or unchecking to add to this department and check-in to this current department meeting time.
To Switch between the Self Check-In Kiosk and the Service Counter Kiosk
When you need to switch to the Service Counter from the Self-Check-In Kiosk, enter your Organizations Menu Access Code in the phone check in line for top menu to appear, then click on “Check-In/Check-Out” and Click on “Service Counter”.
To return back to the Self-Check-In from the Service Counter click on “Switch to Kiosk” button.
To Exit the Self-Check-In Kiosk
In the phone number line, enter your Menu access code for the toolbar to appear at the top, click on Tools > Back to Admin Area and enter your Admin Password at the prompt to confirm your identity as an admin to exit and go into the Admin area.
Additional Features in Self-Check-In Kiosk:
Today’s Check-In List – to pull this list up, enter your menu access code for the top toolbar to show, click on Check-In/Check-Out > Today’s Check-in List. You can go back to the self-check-in screen by clicking again on Check-In/Check-Out and click on Check-In Kiosk.
Person look up– to pull this list up to see who has attended today, along with those who have attended in the past, enter your menu access code for the top toolbar to show, click on Person > Person Look Up. You can go back to the self-check-in screen by clicking again on Check-In/Check-Out and click on Check-In Kiosk.
Connection Card Pro is programmed for use for check-in with a regular monitor or with a touch screen monitor, along with cards. If you wish to have parents and student’s check-in using a touch screen monitor, your monitor must be a touch screen monitor.
If you still have questions or require additional help, please contact our support team by clicking on the Help button > Contact Support.