Connection Card Pro Help & Documentation

Day of Event Check In

To Check In Participants on the Day of Event

From the menu:
Events > View Events > Registrations for your Event

• Event: Make sure you are on the right Event by looking at the Event Title. If not, click on “More Options” and choose from the Event drop-down menu the event you are checking in participants for.
• Display: Choose from the drop-down how you want the list of participants to be displayed, then click on "Apply Options".
• Day of Event Button: Select one of the “On” options from the drop-down menu on the day of your event to manage registrations, mark payments and check-in participants as they arrive for an event. Choose either “Check-In” to check-in the participants when they arrive, or “Pick-Up” if you will not only be checking them in when they arrive but will be checking them out when they leave/are picked up.
• Check in by clicking on the “Check-In” box, or enter their Registration number/Ticket and press enter, or Scan their ticket/confirmation (If using a barcode scanner or the check-in feature in the Connection Card Pro App on your mobile).
• You can also check in from the Connection Card Pro APP. Log in and go to More from the bottom menu > Events > Choose Event > Click on “Check-in/Scan Tickets”. Only Admins and those with permission are able to check in/scan from the app.
• If using the On/Pick Up option and you use connection cards you can swipe/ scan or enter their card to check them in and out.
• After you have checked them in, you will receive a pop up box showing if they have paid or not paid the total amount and what is still due.
• If they are able to make payment at time of check-in, you can quickly record it here. Then select the participants from this registration you are checking in. Here you will have the option to check if you have received their waiver also if a waiver is due.
• Click “Check-In” at the bottom of the pop up box to complete check in.

If there is more than one participant for a registration, you can check them in separately. You can check one in and then go back to check any others in when they arrive, by clicking the check in again and then selecting the participant.